You can access the Request for Travel Document e-Service via this link with your valid Singpass account.
A Singpass account is required to access the Request for Travel Document e-Service Portal.
a. Visit www.singpass.gov.sg
b. Email support@singpass.gov.sg
c. Call Singpass Helpdesk at +65 6335 3533
You can submit a request to apply for a travel document. You would need to provide supporting documents for your request.
You can also review and receive updates on the status of your request.
You may contact us at +65 6325 6702 (0900 hrs to 1730 hrs, Monday to Friday, excluding Public Holidays) or 1800-325-6666 for assistance.
Alternatively, you can also send in your queries via the Feedback and Enquiry e-Service for non-urgent cases.
Requests should be submitted at least 2 weeks in advance.
If your date of departure is within 1 week, please contact us at +65 6325 6702 (0900 hrs to 1730 hrs, Monday to Friday, excluding Public Holidays) / 1800-325-6666 for assistance.
You can log on to the e-Service to view more information on the scheduled interview session. Alternatively, you may contact us at +65 6325 6702 (0900 hrs to 1730 hrs, Monday to Friday, excluding Public Holidays).
Please contact us at +65 6325 6702 (0900 hrs to 1730 hrs, Monday to Friday, excluding Public Holidays) or 1800-325-6666 for assistance.
Log in to the ‘Request for Travel Document’ e-Service and click on ‘Submit Response’. This will either prompt you for further clarification or for any additional supporting documents required.
Yes. You can click on the ‘Print’or ‘Download’ button on the top right-hand side of the information page.
You will receive an SMS and email based on the mobile number and email address you have provided.